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By
Jonathan Halls
Forgive me.
I can't hold lofty claims as an early adopter when it comes to
e-learning. Or podcasting for that matter.
In fact, while many were jumping
on the bandwagon of what was considered the latest advancement
in learning, I was what one can only describe as an early
skeptic.
Perhaps as a
former journalist, who learned never to accept the surface
reality and to dig for the truth, I had no option but to resist
the temptation of a new vocabulary of jargon that meant little
to the average person.
Or perhaps it
was my academic training in learning theory and psychology, in
which the process of questioning everything thoroughly was
drilled into me, that cursed me with the inability to blindly follow
the latest fad.
So does that make me a
luddite? Someone who smashes any new ideas because it
threatens my future livelihood which is based on outdated ideas?
Not at all.
It just makes me a realist. So perhaps I should explain
why. It's all to do with ideas and activities learning
professionals have tried over many years.
My 'realist'
position which makes me a skeptic is founded on learning theory
that is as old as the hills. And the practice of using
media in learning over decades.
But my 'realist' position is also
founded on the well-tested view that the revolution of media, as
we are experiencing outside the learning realm, is opening up
even more opportunities for learning.
Principles of e-Learning aren't
as some think
I was at my highest level of
skepticism at the turn of the century.
People
everywhere were saying that e-learning will replace face-to-face
training. Meanwhile, the luddites were saying it was a
preposterous thought.
It was also the period before
people really understood how expensive it is to produce really
good e-learning.
During this
time, streaming audio was OK but streaming video was woeful in
terms of quality. Web video in those days suffered heavily
from the limitations of bandwidth and development of streaming
technologies.
People made
video following either the tried and tested production values of
television or self-taught, wobbly techniques of home video.
Neither of which were suited for video that was blurry and
confined to a window the size of a postage stamp.
However, I think the biggest
factor that fueled my skepticism was the sprouting of new
theories of learning.
Many of these
'new' theories came from people who had not studied learning or
didn't understand the relatively short history of the academic
discipline of learning. And were re-inventing time-tested
theories. And inventing new jargon for them.
Many of the benefits that
e-learning is said to bring, read like a list of benefits of
distance learning.
Many of the
definitions today gloss over these facts and focus on the use of
computers in distance learning. (Including the wikipedia
page I linked to in the previous paragraph.)
However, if
you dig out some academic themes from before the mid-1990s,
you'll discover everything we talked about with the advent of
e-learning was being discussed by academics in terms of distance
and flexible learning.
In fact, distance learning has been
argued to have started in 1728 in Boston. So when I heard
people being wowed by new ways of 'doing learning' online, I
couldn't help but roll my eyes.
Key factors of distance and
flexible learning
What were some of the key factors?
-
Time -
learn any time you like - in the morning before work, or
during your lunch break. You don't have to go to
a college class at the same time each week and fit your
schedule around learning. Now you can fit your
learning around your schedule.
-
Amount of
time - you can choose to learn in one-hour chunks or choose
to spend a whole day learning. Your choice - it wasn't
set by an academic institution or corporate training
department.
-
Pace -
some people learn quicker than others. So if you want
to spend three months studying something, that's your call.
Alternatively, if you want to knock it over in a weekend,
what's stopping you?
-
Geography
- learn anywhere you want. No need to be in a
classroom or corporate university to learn. Learn in
bed before you go to sleep. Or take your learning to a
library, cafe or back yard. Your choice.
-
Non-linearity - want to start with the theory or start with
the practical exercises? Your choice - do the learning
in any order you want. You're not limited to when a
class is scheduled by your corporate learning department or
college.
-
Media -
different mediums enable you to learn away from the
traditional classroom. These include books, radio,
television and CD Rom. Classic example here is the
broadcasts used by the Open University. Transmitted
before 5am in the low ratings period, learners would set
their VCRs to tape them. Remember, this was before
DVDs.
Of course,
technology has greatly improved these principles for obvious
reasons. But the concept of flexible, distant learning has
been around for decades.
Role of
media
Probably most
relevant to us here at Podcasters Portal is the use of media in
learning which is integral to e-learning. And has been
imperative for distance learning facilitators over the years.
Two examples
spring to mind. First, the phenomenally successful Sesame
Street which as well as having terrific educational content also
has incredible brand recognition around the world.
It premiered
in 1969 on the National Education Television network in America.
It is a contemporary pioneer of using television to educate.
In the case of Sesame Street, it is aimed at pre-schoolers and
almost 80 million American adults watched the series as
children.
Probably what
makes this so successful is that it combines both education and
entertainment to make learning a positive experience.
The National
Education Television network in America started in the early
1950s and broadcast adult education programs to America.
This is another early example of television being used for
education.
Earlier
than that, we can look to the arid continent of Australia.
The option of a classroom just didn't exist for thousands of
children who lived on homesteads or ranches in the middle of the
country.
Their
homesteads were thousands of miles from a a local school.
So starting in the 1940s, authorities started to provide their
education using radio broadcasts.
Perhaps this
paragraph is a moment of self-indulgence, because my own
grandfather was one of the pioneers of educational radio in
Australia.
British born
A.J. Halls (pictured above in the ABC's Perth radio studio in
1940) spent much of his life in Australia where he set up
schools broadcasts for the Australian Broadcasting Commission.
What I
personally find fascinating, as I read some of the newspaper
articles written about speeches made by him back in the 1940s,
is that they say the same sort of things me and my colleagues say
about the future of education, only using the Internet.
These include
how the new media - remember, that's what it was back in the
1940s - can enhance the learning experience and give it life.
They also comment on the link between pedagogy and radio.
More out of
historic interest than anything else. I've re-published some of
these on this site. These include:
I'm always
inspired by the Biblical phrase, "there's nothing new under the
sun." In an argument I make in speeches around the world
to media companies, and that I include in my forthcoming book,
The Liberated Journalist, I think that storytelling,
another key tool in the educator's toolkit, is returning to its
origins.
However,
there are a number of things that are new under the sun when it
comes to distance and flexible learning. These are due to
the radical changes taking place in today's mainstream media
world.
What is
different about e-learning?
There are
many ways to describe these new changes. I would suggest
just a few to keep it short and focused. These are:
-
Multimedia - our message of learning does not need to be
confined to just one medium. When we need a visual to
teach a concept we have pictures and video. Something
we didn't have when a communication method - such as audio -
was merely a medium like radio.
-
Interactivity - we are now able to interact with our
content. Instead of traditional one-way communication
that was all we had with radio, television and newspapers,
we now have a conversational model for communication.
It's this ability to interact that is inseparable from our
third characteristic, non-linearity.
-
Non-linearity - perhaps we should call this the dip in/dip
out phenomenon. Classic pedagogy was often didactic.
That is, linear. Every lesson had a middle, beginning
and an end. Of course, this meant certain frustration
for people who already knew parts of a topic, but had to
endure repetition when they could quickly skip to parts they
didn't know. Interactivity meant that we could now
offer highly personalized learning opportunities.
There are a
few other characteristics, but I'm already worried about running
dangerously long in what is supposed to be a quick opinion piece
about e-learning.
How
e-Learning and learning theories interact
What is
interesting, is that these three characteristics dovetail nicely
into a number of different educational theories. No,
they're not always a glove fit. Sure, in some cases they
may be more about synergy than analogy. However, just think
of the following.
-
Multimedia - learning styles, multiple intelligences, neuro
linguistic programming.
-
Interactivity - games trainers play, dialogic learning,
interaction, activity-based learning.
-
Non-linearity - learner-centered learning, self-paced
learning, self-directed learning, 'just in time' learning.
When I think
about e-learning - or learning facilitated by computers and the
Internet - there are many practical examples of how to create
learning experiences.
-
Multimedia: audio, video, text, animation, images (pictures
& diagrams). This will ultimately extend to new
platforms such as mobile phones.
-
Interactivity - non-linear content, games, databases, chat
rooms and forums. Of course Reuters has a news bureau
in Second Life - how about some classrooms?
My skepticism
starts to fade when I see the way in which e-learning does draw
on distance learning models, but also brings those theories
together with the emerging new grammar facilitated by the
Internet. When the frigidity of useless jargon thaws to
become more real and practical, there are numerous benefits.
But we
shouldn't be blinded by sheer optimism, either. Oh, gee, I just
can't lose my skeptics nose, you're probably thinking. But
think about it. Good e-Learning is expensive to produce.
It does take time and proper project management.
And more
often than not, it will be a greater burden on a training
department wanting quick results and flexible changes to
curriculum. But a department with proper resources will
make it incredibly valuable. And as costs continue to
drop, it may not be so.
The other
thing is that e-Learning is also not the only tool a trainer
should have in her toolkit. Yes, it is one. But
face-to-face, or what was referred to as "contiguous learning"
when I did my masters degree a decade ago, will also be
important for some types of learning content and far outweigh
e-learning.
Challenges
So what's my
point in all of this? I think it's fair to say that when
it comes to e-learning, we need to have a balanced view that is
skeptical but neither veers to the extreme evangelist or extreme
ludite perspective.
It's fair to
say that e-learning opens up some incredible opportunities for
learning practitioners to expand and enhance the way they
deliver learning. But it's not the be-all, end-all that
some may think.
From my
perspective - and you can read thus into most of the articles
you find on Podcaster's Portal - the key comes down to
understanding the medium and the methods of communication that
work and don't work on that medium.
It's about
knowing when not to use a method as much as when to use it.
I also believe there is much innovation required to take us
forward. Integrating games and other forms of
interactivity are exciting ways to expand learning
possibilities.
But as we do
this, we need to also remember that games have been a key tool
trainers have been using for decades so reflecting on the core
principles that make them successful will also help with
e-learning.
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